Yes. By law, a valid prescription is required. Without a legal prescription from a licensed physician, we cannot send your order. The prescription must be faxed (toll-free 1-800-467-7060) or emailed (sales@TelAvivPharma.com) or fax 1-800-439-5336 to us in its original form with no changes.
TelAvivPharma requires a prescription written by a physician licensed to practice medicine in your country of residence. We are able to accept prescriptions via fax (1-800-439-5336) and email at sales@telavivpharma.com.
Please note that do not accept prescription transfers from other pharmacies.
We keep all prescriptions on file until their expiration date, so you can reorder online after each three-month period; there is no need to fax the prescription a second time. We will contact you before your original order runs out to see if you would like to have your refills filled.
There are no hidden taxes, fees, or surcharges on our website. The only charges you will experience are the cost of your drugs, as listed on our website, and a $25.00 shipping charge per package (on orders less than $95).
The Israel Ministry of Health uses the most stringent regulations for the quality control of all name-brand and generic drugs through the strict enforcement of the internationally recognized Good Manufacturing Practice (GMP) guidelines. All medications are certified by the Israeli Ministry of Health, and most are certified by the FDA as well.
Very often the same medication is packed differently in other countries, and sometimes the same drug is called by a different name. For example, in the U.S. a medication might come as a round, red tablet; in Canada it could be an elongated white tablet; and in Israel, the same medicine may be a blue and white capsule. Also, the packaging might be different than its U.S. equivalent. All packages contain a patient leaflet printed in English and Hebrew. All medications in Israel are labeled in Hebrew, Arabic, English, and Russian.
To summarize, the drug you order may have a different:
When the patent of a brand name drug expires, drug companies can manufacture exact copies of these drugs, provided they have the exact therapeutic and standard quality as the original. Generic drugs are usually much less expensive because the price no longer reflects marketing, research, and development costs of the original patent.
We believe that selling controlled substances via digital prescription out of state and through online pharmacies is not acceptable. The potential for misuse and abuse is too high. TelAvivPharma is a legal and ethical online drugstore, therefore, we do not supply psychotropic drugs (e.g., Xanax, Ritalin, Valium, etc.) or drugs that need to be refrigerated (e.g., insulin). Read here for more information about why TelAvivPharma does not sell controlled substances. At this time, we are unable to provide medication for animals of any kind.
It is important to know that in the US, personal drug imports are generally permitted but not technically legal.
Since 2000, millions of Americans with inadequate or no drug coverage, as well as those seeking critical medications that are not available domestically, have purchased medication from foreign pharmacies, mostly using online pharmacies. This process is known as personal drug importation.
The U.S. government generally does not stop individuals from importing medication for their own use (usually up to a three-month supply of non-controlled drugs), however, under most circumstances, it is technically illegal. According to the FDA, no one has ever been prosecuted for personal drug importation (importing small quantities of medication for personal use).
U.S. FDA guidelines recommend importing up to a maximum three-month supply of medications at a time.
Drugs sold in Israel, Turkey, the UK, and Canada cost generally 70 percent less than drugs sold in the United States. Each of these countries has national health plans which limit the price for which drug companies can sell their medications, and this is the saving that we pass on to you.
On average, Americans save up to 50% on drug bills when they shop at TelAvivPharma.
The United States is the only developed country in the world with no similar price controls, and pharmaceutical companies can set prices for their own products, which invariably ends up more favorable to the company than to the consumer.
Not necessarily. Although, other Israeli pharmacies will claim that all Israeli drugs are kosher, this is not true. Almost all rabbis will say that a medication that is required for someone’s health, even if it is not for a life-threatening illness, does not have to be kosher. Vitamins do not necessarily fall under this category. Before Passover, you can contact us and ask which drugs are “Kosher for Passover” per the “Badatz of the Eida Chareidit of Jerusalem.”
Everything we sell has met the very strict controls that apply to pharmaceuticals in Israel. Here at TelAvivPharma, both for our direct retail operation and for our online clientele, we only dispense drugs under the supervision of a registered pharmacist inside our licensed pharmacy. We require proper prescriptions from licensed physicians and only dispense in the quantities and strengths that the physician has authorized.
All of our drugs are listed in the Israeli National Drugs Registry, and our premises are inspected regularly and thoroughly to ensure that stocks on our shelves are safely stored, in date, and permitted.
Sometimes the medication we supply comes from different countries like Turkey for example. That manufacturer is either a subsidiary of, or licensed associate of, the patent holder in the case of branded drugs, or the holder of the FDA/EU approval.
Pharmacists at TelAvivPharma.com will counsel all patients on the proper use, related side effects, drug interactions, storage methods, and any other issues related to each prescription.
Should the patient choose to decline counseling, TelAvivPharma.com can not be held liable for any harm that results from the improper use of prescribed medication.
All patients are strongly encouraged to speak to one of our many qualified pharmacists at TelAvivPharma.com before beginning their prescribed medication for their own safety. All medications are supplied with a label including directions for use. You can email your pharmaceutical questions or any questions relating to the use of your medications by going to our contact page here .
Prescription Cosigning
All prescriptions will be cosigned by a physician. The cosigning physician is in no way responsible for your primary patient care and is only facilitating the order process.
Compliance with Requirements of Law
Information provided through this site will be held in the strictest confidence. Your use of the website signifies your consent to the collection, use, and disclosure of information provided by you in accordance with the following Privacy Policy: All information collected by TelAvivPharma.com is maintained in a database registered in accordance with the law. All TelAvivPharma.com pharmacists are licensed to practice pharmacy in their local jurisdictions and are therefore required to uphold the law. If you do not agree with this policy, do not use this website.
Limitation on Use, Disclosure, collection and retention of information
No use or disclosure of personal information provided to this site will be made for purposes other than those for which the information was provided, except where required by law. TelAvivPharma.com shall retain information as required by law and for the purposes set out herein only. We will collect and store only information that we require to fulfill your orders or information that we need for professional reasons. All information is stored securely on our servers.
Customs Surcharges: We are not responsible for any charges imposed upon you by your local customs agency or by any other governmental body. We assume all costs on our end. In general, the U.S. government does not impose any charges. However, other countries have been known to charge extra fees, and this is beyond our control. If you have concerns, please inquire locally before ordering from us. Unfortunately, unexpected customs charges are neither grounds for order cancellation nor will we refund you anything you have been charged.
Place your order online (see our simple “how to order steps” here), send us your prescription and we will take care of the rest. Our website is 100% secure.
The most important piece of information is your prescription, which must be less than a year old and written by a physician licensed to practice medicine and prescribe medications in your country of residence. Prescription medication will not be dispensed unless a valid prescription is provided. You also will be asked to complete a medical form, where you will need to provide information about your medical history and current medications, as well as your address and phone number, and ID number (either: social security, passport, or driver’s license number).
Orders are normally processed and shipped within 48 hours. If your medications are backordered, we will inform you within 24 hours of processing your order. All orders are expedited using EMS, which includes online tracking and will be delivered to your door via USPS within seven to 10 business days after shipping. Note: U.S. Customs has the right to open and inspect any package, which may delay your order.
No. The Health Ministry guidelines prevent our pharmacies from taking back any medicines once they have left the pharmacy. Therefore, TelAvivPharma is unable to accept any returns and there are no refunds on prescription medication.
We keep all prescriptions on file until their expiration date, so you can reorder online after each three-month period; there is no need to fax the prescription a second time. We will contact you before your original order runs out to see if you would like to have your refills filled.
TelAvivPharma requires a valid ID in order to facilitate your order. TelAvivPharma will never share your personal details with anyone other than the dispensing pharmacy.
Security warnings are based on security settings made in your web browser’s preferences. Warnings such as these are typical of any browser plugin when these security settings are enabled. They are not advertisements or a solicitation to purchase something. The appearance of the security warning window may differ slightly in different web browsers. For example, Firefox will display a slightly different popup window than that of Internet Explorer. SSL provides TelAvivPharma with its certified security symbol, and the website is encrypted and safe.
For prescription medications: Customers can pay by ACH Direct Transfer (e-check), mailing us a US check, or by “bank to bank” wire transfer using the email address sales@telavivpharma.com to send payment. Your order will not be shipped until payment is received in full.
For OTC medications: Customers can pay for all of their non-prescription medications by Visa, Mastercard, American Express, or Discover.
If you are unable to pay by these options then pleasecontact usdirectly and we will find another solution for you.
There are no hidden taxes, fees, or surcharges through our website! The only charges you will experience are the cost of your drugs, as listed on our website, and a $25.00 per package shipping charge.
ACH (Automated Clearing House) is a way of paying for goods or services online. Instead of giving us your credit card details, you write us an e-check and we process it directly. It’s like giving us an electronic check. The transaction occurs electronically within minutes. There are no added fees when paying by ACH.
Follow the online checkout process and fill in the required fields: ABA/routing number, bank name, name on the account and account number. All these details are found on the check itself. Alternatively, you can email us a copy of a void check and we will manually process it for you.
Zelle is a payment method that allows you to transfer funds between banks almost immediately and at No Cost. To see if your bank is on the list of participating banks, click on this Zelle link.
Participating banks include Chase, PNC, Wells Fargo, Capital One, Bank of America.
If you bank with one of our US partner banks you can pay directly from your online banking, using the email sales@telavivpharma.com to send the payment. Our partner banks include Bank of America, Capital One P2P Payments, Chase QuickPay℠, FirstBank Person to Person Transfers, Frost Send Money, U.S. Bank Send Money and Wells Fargo SurePay℠.
Share your unique referral link (found in your account) with friends and family.
When your friend uses the link and makes a purchase of over $100, their cart will be automatically credited with a $50 discount.
Once their first order has been shipped, you will receive a $50 reward coupon.
Refer an unlimited number of friends and earn an unlimited number of rewards.
Your rewards are stored in your account and applied to future purchases. Limit one reward per purchase.
Fine print:
*Referrals can only be earned for new customers, on their first order, totaling $100 or more.
*Referral coupons are not intended to be used by family members living at the same address.
*Coupons cannot be applied to shipping costs. *TelAvivPharma reserves the right to exclude any person(s) from cashing in on rewards if we have reason to believe that the referrer or referred is acting fraudulently or in bad faith.
Customer service
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